Our Thorough Process for Water Damage Restoration in Charlotte, NC

If you’re looking for water restoration in Charlotte NC, you’ve come to the right place. We’re independently owned but with the expertise, you need to get the job done to its highest possible standard. Some water damage repair companies in Charlotte will simply patch up the damage and leave you to clean up the rest. Here at 24/7 Water Damage Charlotte, we do things a little differently.

So if you’re struggling with water damage in the Charlotte area then be sure to get in touch. We’ll be more than happy to show you what we can do — and because we’re locally-owned and locally run, we know that we’re only as good as our last job. Ask yourself: Would you rather hire some national company that treats you just like a figure on a spreadsheet or would you prefer to hire someone who lives a mile down the road and who’ll take the time to get to know you by name? 

Here at 24/7 Water Damage Charlotte, we follow a simple five-step process for every project that we undertake. 

We’ll come and take a look at what kind of damage you’re dealing with so we can get a first-hand idea of the extent and what remedial work needs to be done. Our technician will come to your location and analyze the damages, taking note of flooring, walls, foundation, roof, and ceilings. 

In this stage of the restoration process of your Charlotte home or commercial business, we'll ask you questions about the history of your home, exactly what occurred to cause damages, and the time frame of the damages so we know what we're up against. 

In the vast majority of cases, we can get started with the water removal process straight away. Our engineers carry all of the tools they need, including the high-powered pumps and vacuums we use to clear the water from your property. If you have flooding to the home or basement over an inch, then the process will take longer for water removal. 

However, we have the team of experts and state of the art equipment to get it done fast. Water damage cleanup depends directly on this step in the process. 

24/7 Water Damage Charlotte is ready to provide water cleanup when you need it!

Once we’ve removed all of the standing water from the property, we still need to get rid of atmospheric moisture to stop further damage from becoming a problem. We bring in high powered fans and dehumidifiers in order to pull the moisture from your home, which if left could lead to mold in the future. 

Once everything is dried out, our water damage team can get to work on the cleaning and water damage restoration aspect of the process.

Next, we clean up any residue and other contamination and disinfect the affected areas. This is a particularly important step when you’re dealing with water damage from leaking sewage or overflowing gutters because this can allow bacteria, viruses, and other contaminants into the home. We make sure that your home is completely disinfected so that you don't have you worry about your family getting sick. 

Our technicians are thorough and effective cleaners. We take all precautions so you don't have to!

The final step of the process is to restore any damaged areas to their original state. For example, this may require plastering, carpet replacement or other cosmetic fixes damage, because water can spread quickly throughout your property and cause lasting damage. 

Within just the first few minutes, it’s absorbed by floors, carpets, furniture and other malleable materials, while metals tarnish and dyes ruin within hours. You could try to tackle it yourself, but it’s a big risk to take and you could end up doing more harm than good.

You can see from our five-step process that as well as clearing up the damage, we’ll also check whether any remedial work is needed. We’ll identify the cause of the problem and try to get it fixed. That way, we’ll stop it from happening again.

Some restoration companies in Charlotte NC are exactly that — they’re restoration companies. Here at 24/7 Water Damage Charlotte, we think that prevention is better than the cure — and that if it’s too late to prevent one accident, we can at least try to prevent another. We won’t just clean up the damage and then leave you to it. We’ll make sure that we understand the source of the damage so that we can stop it from happening again.