Fire Restoration Process Charlotte NC

24/7 Emergency Services | Industry Leading Fire Restoration Company for 25 Years

Live Help 24/7

We have mitigation specialist on duty 24/7. When disaster strikes we will be there to help you immediately.


Our team of certified service pros have a combined 25 years experience in the restoration industry.

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We work with all major insurance providers to ensure you will be covered no matter what.

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Fire Damage Restoration in Charlotte NC

If you want to find out more about the fire restoration process then you’ve come to the right place. We know that dealing with the aftermath of a fire can be stressful at the best of times, and we’re all about reducing that stress as much as possible. That’s why we think it’s important for you to understand exactly how we approach fire damage restoration before we go in and get started.

No two customers are the same and we like to get to know every project as best as we can before we get started. That means that no two jobs are the same either, but as a general rule we’ll follow this 5-step process:

first restoration services charlotte nc

No two customers are the same and we like to get to know every project as best as we can before we get started. That means that no two jobs are the same either, but as a general rule we’ll follow this 5-step process:

Step One: The Callout

The job begins as soon as you contact us and let us know that you have a problem. Our trained fire restoration specialists are available around the clock and can respond rapidly to any emergency. We’ll ask the most important questions before we even arrive and then we’ll gather any final information on site before we get started.

Step Two: Inspection and Quick Fixes

Some people make the mistake of assuming that only visible damage is a problem, but that’s not always the case. That’s why we’ll inspect both the fire site and the rooms that surround it. If any immediate fire damage restoration or repairs in Charlotte are needed, such as if windows need boarding up or roofs need tarping over, this is also where we’ll cover that to stop the elements from getting in and making the problem worse.

Step Three: Water Removal

This step isn’t always necessary and will depend upon the extent to which firefighting efforts required hoses and extinguishers. If water damage is an issue then we’ll pump out the water and run dehumidifiers to fully dry the property before we continue with the fire damage cleanup.

Step Four: Soot and Smoke Damage Clean Up

We use specialist tools and cleaning materials to attack smoke and soot damage from walls, floors, ceilings, skirting boards and more. We’ll also disinfect fittings and furnishings and focus on making your property look as good as — or better than — it was before the fire.

Step Five: Restoration

The last step in the fire restoration process is where we repair any final damage such as replastering walls or fitting new windows. As well as providing a fire clean up service, we also offer a restoration service that goes above and beyond. Cleaning up is one thing and carrying out repairs is something totally different. And here at 24/7 Water Damage Charlotte, we can help you with both of them. Get in touch with us today!


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Fire Damage Restoration Reviews in Charlotte, NC

I've never written a review before. After receiving such phenomenal service and expertise on my home. I did not only need to write a review. I wanted to. These guys are so proficient, respectful, and timely it blew my mind. 10/10 would use again. I wish I had 5 more stars to give em.

Devante Valmont Avatar
Devante Valmont

I experienced top notch service and the team of employees answered every one of my many questions. They took time to explain the whole process from billing to project completion. I was truly amazed at the level of personal and professional service from the team

Jesse Gibbs Avatar
Jesse Gibbs

Excellent customer service and a great team to work with. I sent them an urgent issue and they got back to me instantly. Highly recommended.

Ryan Taclibon Avatar
Ryan Taclibon

Fast, professional, and highly informed. I was happy with all aspects of the job. Would absolutely recommend to any friends and family.

Trey Edwards Avatar
Trey Edwards

Highly recommended! I was so happy with my kitchen, I would use them again, although I hope I never have to 🙂

Christian Kjeldsen Avatar
Christian Kjeldsen

Outstanding service. Best quality work I've seen thus far on my home.

Andrew Florio Avatar
Andrew Florio

I had a very pleasant experience with 24/7 Water Damage Charlotte. We had water damage and the response time was extremely fast and the situation was taken care of in a very timely manner. I will definitely recommend them to my friends and family, and you should recommend them to yours!

Bonnie Colt Avatar
Bonnie Colt

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